In order to ensure your personal information is handled in a safe, secure and responsible fashion, we will not share, sell, donate or exchange your personal information.   Following is an outline of what we collect, why we collect it and how we use and protect it.

Information Gathered by Maiden America:

Whenever you shop at our online store or directly at shows, we obtain from you information we need to complete your transaction. This information may include your name, address, telephone number, driver's license number, birth date, and e-mail address. If you use a credit or pay by check, it will include your account number.  If you choose to use or participate in one of our services, promotions, surveys or clubs, we may collect additional information. For example, if you sign up for a birthday gift registry service (we don’t have one yet developed but it makes a good example for now), we will ask you for information concerning the event and your gift selections.  From your transactions and other interactions with us, we obtain information concerning the specific products or services you purchase or use.  We use this information strictly for internal use, including:

• to complete your purchase transactions;
• to provide the services you request;
• to send you our catalogs and other offerings;
• to identify your product and service preferences, so that you can be informed of new or additional products, services, and promotions that might be of interest to you;
• to notify you of product recalls or provide other information concerning products you have purchased; and to improve our merchandise selections, customer service, and overall customer shopping experience

Information Shared by Maiden America:

None.  Unless you count the fact that, like all online stores, we use a merchant ‘gateway’ to process your credit card transactions (so what they may collect in that process, if anything, would obviously be beyond our control).   However, it is a SECURE transaction process and essential to doing business.  And the only other circumstance we can imagine doing otherwise would be on rare occasions, it’s feasible we may be required to disclose customer information pursuant to lawful requests, such as subpoenas or court orders, or in compliance with applicable laws. Also, if the ownership of all or a part of Maiden America were to change, customer information pertinent to that business operations would likely be transferred to, or licensed for use by, the new owner.  Otherwise, your information is not shared, donated, sold, exchanged.  We use it internally and in making direct contact with YOU. 

Safeguarding the information we collect:

Within Maiden America, we protect against unauthorized disclosures by limiting access only to those of our employees who need the information to do their jobs. We also inform all Maiden America employees about their responsibility to protect our customers' privacy and give them clear guidelines for adhering to our own business ethics and standards and confidentiality policies.

Your choices regarding the Use of the Information we collect:

If you prefer that we DO share, exchange, donate or sell your information, feel free to give us a call!  (It’s a rare idea these days, to do this the right way around…but, we like it!)

Email Communications:

Updating Your Maiden America Contact Information:

You can update or correct your name, address, telephone number, or email address by:

• writing to us at Maiden America, P.O. Box 4882, Bremerton, WA  98312, Attention: Customer Relations
• calling us at (650) 226-3858
• emailing us at info@maidenus.com

Aggregate Information:

We collect non-personal information about how users navigate through our web site. We aggregate this statistical information in order to improve our site, and we may share this information with our affiliates or other outside companies. This aggregated information does not include individual names or personal data, so it does not identify you or any other customer.

Children's Privacy:

We are a pro-parent company.  We do not knowingly collect any personal information from children under the age of 13 on our web site. We will not knowingly collect personal information from teens 13 through 15 without disclosing how the information will be used and notifying the teens that they should obtain parents' permission prior to submitting any personal information.

Links to Other Site:

While visiting Maiden America, you may link to web sites operated by other businesses. When you provide personal information at one of those sites, you are subject to the privacy policy of the operator of that site, not the Maiden America privacy policy. We encourage you to read that policy before submitting any personal information.

Changes:

We may change our privacy policy from time to time. When considering any change, your privacy will remain a priority. If we change our privacy policy in the future, we will let you know by posting the updated policy at this website. We encourage you to check our policy periodically. You can tell if it has changed by checking the revision date that appears at the beginning of the policy. If you would like further information, or have any questions about our privacy policy, please feel free to:

• write to us at Maiden America, P.O. Box 4882, Bremerton, WA  98312
• Attention: Customer Relations
• call us at (650) 226-3858
• email us at info@maidenus.com

©2007-2011 Maiden America.  All rights reserved.  Reproduction in whole or in part without permission is prohibited.  All projects described on this site are for private, noncommercial use only.  No rights for commercial use are given or implied.  Order placement acknowledges custmer agreement to all terms, conditions and disclaimers on www.maidenUS.com.